Terms and Conditions for Disha Mart Effective Date: 18th January 2025 Contact Number: +91 9910 324 610 Website: www.dishamart.com Email Address: info@dishamart.com These Terms and Conditions ("Terms") govern your use of the products and services provided by Disha Mart ("we," "our," or "us"). By purchasing or using our products and services, you agree to abide by these Terms. 1. General Information Disha Mart is a business offering fresh fruits and vegetables for sale through our website and physical locations. By using our services, you confirm that you are over the age of 18 or have the consent of a parent/guardian. 2. Product Availability All products listed on our website are subject to availability. In case of any stock shortages, we reserve the right to substitute products or cancel orders with prior notification. 3. Pricing Prices for all products are listed on our website and are subject to change without prior notice. The final price of an order will be calculated at checkout and will include applicable taxes. 4. Orders and Payment To place an order, customers must provide accurate information, including but not limited to, delivery address and payment details. We accept various forms of payment, including Unified Payment Interface (UPI) and online payment systems. 5. Delivery Policy We strive to deliver products in a timely manner. Delivery charges and estimated times will be specified at checkout. Any delays or changes in delivery schedules will be communicated to customers promptly. 6. Return and Refund Policy Due to the perishable nature of our products, returns are not accepted unless the product is damaged, defective, or not as described. In such cases, customers must notify us within 24 hours of delivery for a refund or replacement. 7. Customer Responsibilities Customers are responsible for providing accurate contact and delivery details. Any errors in the provided information may result in delivery delays or non-delivery. 8. Limitation of Liability Disha Mart will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, except as required by law. 9. Privacy Policy We respect your privacy. Any personal information collected will be used solely for processing orders and improving our services. Please review our Privacy Policy for more details. 10. Changes to Terms We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. 11. Governing Law These Terms shall be governed by and construed in accordance with the laws of India. For any questions or concerns, please contact us at: Phone: +91 9910 324 610 Email: info@dishamart.com Website: www.dishamart.com By continuing to use our services, you acknowledge and accept these Terms.